Effective Date: June 13th, 2024

Last Updated: June 13th, 2024

Max Care Home Health Services, Inc. respects your privacy. The following Privacy Policy (“Policy”) describes how we collect and use information we receive from visitors to our website (“Site”). This Privacy Policy applies only to information collected through this Site.

Personal Information We Collect

Demographic and Contact Information: Demographic and contact information that you provide to us. For example, we may collect information such as your first name, last name, mailing address, e-mail address, telephone, zip code, and fax number.

Webforms and Requests

 Information you submit to us through online or interactive forms available within our Site. For example, you may “contact us,” submit feedback, request additional information about the Site provided, sign up for a mailing, or reach out to us regarding a question or concern.  Please be advised to not include any health or sensitive information when you use these functions.

Types of Users

Based on the type of user you are, and which components of our Services you utilize, we may also collect additional types of Personal Information such as:   

Users of Site: How you use and interact with our online Services, the type of content that you viewed or accessed, pages you viewed, features you use, your browser and device type, error reports, and any links you click on to leave or interact with the Service.

Prospective Employees

If you apply for employment and/or become an employee, we will collect your employment and work history, as well as other Personal Information related to your potential employment. This may include your education and employment history, address and contact information, demographic information, references, and any other information included in your resume, cover letter, or application. This information will be collected from our careers site. If you become an employee, Max Care Home Health Services, Inc. or your employer will provide you with a separate Privacy Policy and Employee Notice that details the collection and storage of your employee information.

Cookies 

As is the case with many websites, our Site uses a technology called “cookies”, which are small data files that are downloaded onto your computer. The use of cookies is standard on the Internet and allows us to tailor your visits to our Site to your individual preferences and to assist us with advertising on third-party websites. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.

Please note that by disabling or deleting cookies, you may not be able to access the full functionality of our website. Disabling or clearing cookies also may affect cookie-based opt-outs by either preventing you from using such cookie-based opt-outs or clearing opt-outs that you previously set

How we Use Personal information 

  • To provide our services to you.
  • To provide services requested by you.
  • To provide our website and its functionalities to you.
  • To respond to your requests. If you contact us with a question or a request, we will use your information to respond to your request.  For example, if you contact us via email with a question, we will use the information in that email and the email address you used to contact us to respond to you.
  • To provide you with location-specific services. If you elect to share your location information with us, we may use that information to tailor options, functionality, or offers related to your location. We also may use your IP address to determine your general location, which also may be used to tailor offers to you.
  • To maintain our records.
  • For legal, contractual, and safety purposes. We will use your information as necessary to enforce the terms of our website, to comply with all applicable laws and regulations, to defend or protect us, our users, you, or third parties from harm or in legal proceedings, to protect our rights, to protect our security and the security of our users, employees, and property, to respond to court orders, lawsuits, subpoenas, and government requests, to address legal and regulatory compliance, to verify your identity or communications from you, to comply with contracts and other agreements to which we are a party, and to notify you of changes to our terms, policies, or practices.
  • To conduct internal monitoring and training.
  • For other purposes for which you provide your consent.
  • Should you send us your comments or questions via email to any email address provided on our Site, we will only share your communications with our employees most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response and then we will either discard it or, in some cases, archive it.

How We May Disclose Your Information

We may disclose information we collect as described in this Privacy Policy to the following parties:

  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.

We may disclose information that we collect, or you provide as described in this Privacy Policy for the following purposes

  • To fulfill the purpose for which you provide it.
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Website Terms of Use and other agreements, including for billing and collection purposes.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Max Care Home Health Services, Inc. our customers, or others.

  • For any other purpose disclosed by us when you provide the information with your consent

How We Protect Personal Information

Please note that, unless we expressly advise you otherwise, the email functionality on our Site does not provide a means for completely secure and private communications between us. Like all unencrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider to be confidential. While we strive to protect your personal information, Max Care Home Health Services, Inc. cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use our commercially reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may contact us instead via telephone at the numbers provided throughout our Site.

Privacy Policies of Web Sites Not Under Our Control

For your convenience, this Site may provide links to various websites that we do not control. When you click on one of these links, you will be transferred out of our Site and connected to the website of the organization or company that you selected. We are not responsible for the nature, quality, or accuracy of the content or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for quality, accuracy or completeness by us. Inclusion of any linked website on this Site does not imply or express an approval or endorsement of the linked website by us, or of any of the content, opinions, products, or services provided on these websites. Even if an affiliation exists between our Site and a third-party website, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures. If you visit a website that is linked to from our Site, we encourage you to consult that website’s privacy policy before providing any personal information and whenever interacting with any website.

How to Control your communications preferences

You have a right to know about the personal information that Max Care Home Health Services, Inc. has collected as described above, including the right to correct, amend, or delete the information that Max Care Home Health Services, Inc. has on file if it is incorrect. You may change the status of whether you wish to receive Max Care Home Health Services, Inc. alerts, newsletters, mailings, and communications at any time. If at any time you wish to exercise these rights, feel free to contact us via email or by phone.

Modifications to this Privacy Policy and Site

By using this Site, you signify your agreement to the terms of our Policy. If you do not agree with the terms of this Policy, please do not disclose any personal information through this Site. Please bear in mind that we may change the content or design of our Site, and consequently, this Policy at any time in the future. Notice of any revisions will be posted to this page, so please revisit this page from time to time to ensure that you are aware of any changes to it. You are responsible for reviewing this Policy periodically, and your continued use of our Site following any modifications to this Policy will be conclusively deemed acceptance of any changes.

Correcting, Updating, Accessing, or Removing Personal Information

In addition to other rights you may have, depending on where you reside, you can request that we correct, update, or delete your Personal Information by emailing a request to us. We will promptly process such requests in accordance with applicable law.

Opting Out

With your permission, we and our franchisees may send you Communications. You may choose to stop receiving Communications by indicating your preference in your account profile or settings. You may also follow the unsubscribed instructions in any Communication you receive.

Retention of Personal Information

We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.

How to Contact Us

For questions or concerns about Max Care Home Health Services, Inc. privacy policies and practices, please contact us by mail.