On Thursday, April 2nd, while doing a wellness check with client June Rusche, her daughter Sharon. asked me a question that left me a little confused. She asked if we serviced other counties aside from DuPage County. When I informed her of the counties we served, she was incredibly happy to hear that we serviced a portion of Cook in the Northwest Suburbs. She said, “You are going to think this is rather weird… I am having a house built so that my mom can move in with me; however, I do not want my mom to lose Sara, her Caregiver. If you do not provide services in the area, I am looking to have the house built in, I will have to find another location.” I was floored! This client was so pleased with the caregiver and quality of care. Even the family members saw how much Sara does for Ms. Rusche and do not want to lose her! I am so proud of Sara, our caregiver, because she genuinely does her job from the heart. What an incredible story I cannot wait for Sara to read this. Sometimes we are so quick to point out what is wrong with how people do their jobs. We need to stop and acknowledge that there are dedicated and kind people who not only do their jobs but put their heart into their work!
Juanita, one of our amazing caregivers, advocated on behalf of the client, Ms. Mary Hinton-McGhee, to receive assistance through ESS funding to purchase a much-needed lift chair.
The amazing CCU (Care Coordinating Unit) at DuPage County assisted and put all of this together for Ms. McGhee.
It is beautiful to see that positivity and goodwill still exists!
On Tuesday, June 2nd, one of our caregivers Juanita Medina, an excellent employee who puts the clients at ease as soon as she meets them, contacted the Max Care Home Health Care agency asking if there was a way to assist her client Mary Hinton-Mcghee with a lift chair. Ms. McGhee is a 90-year-old client who is on dialysis three times a week and is partially blind. Despite this, the client tries to do as much for herself as possible. However, it is exceedingly difficult for this client to mobilize. Dialysis makes the client weak and makes climbing stairs quite difficult. Juanita contacted the agency and asked if there was a way this client could be assisted in purchasing this item, because it is quite expensive. I remembered seeing a letter provided by IDoA (Illinois Department of Aging) stating that they had ESS (Emergency Senior Services) Grant funds for clients in amounts of up to $500. I immediately contacted the client’s case manager Michelle Singer at DuPage County to inquire about these funds and if the client could utilize them. Michelle immediately put me in touch with Kristen Ritchie, who oversees this funding. Long story short, the wonderful people of DuPage County have purchased this much-needed item for our client and in record time! DuPage was contacted on the 2nd, and the client received her approval on June 4th. It is wonderful to see that positivity and the goodwill of others still exists! I am extremely happy for this client and so proud of our caregiver for being an advocate and reaching out on behalf of the client!
